Last updated: January 2025

dice game Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information dice game collects from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.

Secure Data Handling Encrypted Transactions Identity Verification No Third-Party Ad Sharing Mobile-First Security Philippines Data Standards Confidential Records Secure Data Handling Encrypted Transactions Identity Verification No Third-Party Ad Sharing Mobile-First Security Philippines Data Standards Confidential Records

What We Collect and Why

Account Information

When you register on dice game, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account in line with our Know Your Customer obligations. We may also ask for a government-issued ID to confirm your identity as a player based in the Philippines. Providing accurate details ensures your account remains in good standing and that withdrawals can be processed without delay. All registration data is stored securely and is never sold to third parties.

Payment Data

To process deposits and withdrawals in Philippine pesos, we collect payment method details such as e-wallet account references or bank account information. We do not store full card numbers or sensitive authentication credentials on our servers. Payment data is handled through encrypted channels that meet industry security standards. Transaction records are retained for the period required by applicable Philippine financial regulations. If you have questions about a specific transaction, our support team can assist you through your account.

Usage and Activity

We automatically collect data about how you interact with the dice game platform, including pages visited, games played, session duration, device type, operating system, and IP address. This information helps us improve platform performance, personalise your experience, and detect unusual activity that may indicate a security concern. Usage data is analysed in aggregate and is not used to identify you individually for marketing purposes without your consent. Log data is retained for a limited period and then anonymised or deleted in accordance with our data retention schedule. You can review your activity history at any time from within your account settings.

Communications

If you contact our support team or submit a query through the platform, we retain a record of that communication to help resolve your issue and improve our service quality. We may also send you transactional messages such as deposit confirmations, withdrawal updates, and security alerts — these are necessary for the operation of your account and cannot be opted out of. Promotional communications, such as bonus offers and platform news, are only sent if you have opted in during registration or through your account preferences. You can update your communication preferences at any time from your account settings page. We do not share your contact details with third-party marketing organisations.

How We Use Your Information

dice game uses the personal information we collect solely for the purposes of operating the platform, verifying player identities, processing financial transactions, and maintaining a safe gaming environment for all Filipino players. We do not sell, rent, or trade your personal data to any third party for commercial purposes. Data may be shared with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to handle it securely and only for the specific purpose for which it was shared. In cases where we are required by law or by a regulatory authority in the Philippines to disclose information, we will comply with that obligation. Any such disclosure will be limited strictly to what is required and will be documented in accordance with our internal data governance procedures.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us identify which features are most useful so we can continue improving the experience for players across the Philippines. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the dice game platform.

Your Rights as a Player

Under applicable Philippine data privacy law, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask us to delete your data in certain circumstances. You also have the right to object to specific types of processing and to request that we restrict how we use your data while a complaint is being investigated. To exercise any of these rights, you can contact our support team directly through your account. We will respond to all verified data requests within the timeframe required by law. If you believe your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Data Security

We implement technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include encrypted data transmission, access controls that limit who within our organisation can view sensitive player data, and regular security reviews of our systems and processes. While no online platform can guarantee absolute security, we are committed to maintaining standards that are appropriate to the nature of the data we hold and the risks involved. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We encourage you to use a strong, unique password for your dice game account and to enable any additional security features available in your account settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We recommend checking this page periodically so you are always aware of how your information is being handled. Continued use of the dice game platform after any changes have been published constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page for further guidance.

Quick Answers on Your Privacy

Common questions Filipino players ask about how we handle their data.

No. dice game does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle it securely and only for the specific purpose for which it was disclosed. We do not share your contact details with advertising networks or data brokers. If you have concerns about how your data is being used, you can contact our support team at any time through your account.

You can submit a data access request by contacting our support team directly through your logged-in account. We will verify your identity before processing the request to ensure your data is only disclosed to you. Once verified, we will provide a summary of the personal information we hold within the timeframe required by Philippine data privacy law. If you also wish to correct any inaccurate information or request deletion of your data in certain circumstances, you can include those requests in the same communication. For more guidance on your rights, visit our FAQ page.

Yes. Promotional communications — such as bonus offers, platform news, and special event notifications — are only sent if you opted in during registration or through your account preferences. You can update your communication preferences at any time from within your account settings to stop receiving promotional messages. Please note that transactional messages, such as deposit confirmations, withdrawal updates, and security alerts, are necessary for the operation of your account and cannot be opted out of. If you need help adjusting your preferences, our support team is available to assist you.

When you close your dice game account, we will retain certain records for the period required by applicable Philippine financial and gaming regulations — typically to satisfy anti-money laundering, tax, and responsible gaming obligations. After the mandatory retention period has passed, your personal data will be securely deleted or anonymised in accordance with our data retention schedule. You will not receive any further promotional communications once your account is closed. If you have questions about what data is retained and for how long, please contact our support team or visit the FAQ page for more information.

Your Data Is Safe With Us

We take your privacy seriously so you can focus on what matters — enjoying the platform. Create your free account today and experience secure, mobile-friendly gaming built for Filipino players.